Being a manager doesn’t mean handling everything on your own. If you’re feeling overwhelmed, struggling with a tough situation, or just need advice from someone who understands you can reach out to our dedicated management support line.
How does the LTC management support line work?
It couldn’t be easier call 0808 801 0550 for free, confidential advice
Expert Advice – Speak to professionals trained in workplace mental health, conflict resolution, and leadership support.
Anywhere, anytime – Whether it’s a quick question or an ongoing issue, trained workplace wellbeing experts are ready to help.
Completely Confidential – Your employer or your team won’t know you called.
No Judgment. Just Help. – You don’t need to have all the answers. We’re here to provide practical, real-world guidance tailored to hospitality managers.
What challenges can the line help with?
Every day, hospitality managers use our helpline to get guidance on:
1. Supporting Staff Wellbeing
- How do you spot signs of burnout or mental health struggles in your team?
- What’s the best way to have conversations about personal struggles?
- How can you balance productivity while creating a healthy workplace?
2. Handling Conflict Resolution
- How do you deal with disputes between staff without making things worse?
- What do you do when an employee challenges your authority?
- How do you approach difficult conversations about performance or behavior?
3. Managing Your Own Stress
- How do you stay calm under pressure?
- Where do you go for guidance when you feel out of your depth?
- How can you create a team that supports you, instead of draining you?
This is your resource, enabling you the manager to access the support you need because a stronger, healthier leader creates a stronger, healthier team.
Want to help us spread the word? Click here to view and download our management support line social tile to share with your teams and managers.
If you or your team have been involved in a Critical Incident at your site (examples could include: flood, fire, suicide, terrorism, death on site) we offer Critical Incident Support.
